Terms of business
By purchasing, the buyer confirms that he is familiar with the full text of the general terms and conditions on the website www.krasevka.si and agrees with them.
1. INFORMATION ABOUT THE TENDERER
Online marketing on www.krasevka.si is performed by the company Kraške poti d.o.o., Bazoviška cesta 9, 6240 Kozina. The company is entered in the court register of the District Court in Koper under vl. no. 1/08029/00.
The company Kraške poti d.o.o. is liable to pay VAT (VAT ID: SI75111705).
The customer is responsible for the information provided during the order execution process. The provider is not responsible for any errors in delivery due to the wrong address.
After placing the order, the buyer receives the contract (invoice) via e-mail.
All prices in the online store www.krasevka.si are listed in € and include value added tax (VAT).
It is not allowed to change the sales prices during the processing of the order. The buyer is obliged to pay for the products at the prices valid on the day of placing the order.
4. WITHDRAWAL FROM PURCHASE
The consumer has the right to inform the company within 14 days of receiving the goods that he is withdrawing from the purchase, without having to state the reason for his decision. The period for exercising the right of withdrawal from the purchase starts from the day when the consumer received the goods. The only cost borne by the consumer is the cost of direct return of the goods. The buyer is obliged to return the goods no later than 30 days from the notice of withdrawal. The goods must be undamaged and in the same quantity, in the original packaging. The return of the received goods within the withdrawal period is considered a notice of withdrawal.
In case of return of goods, the company Kraške poti d.o.o. customers are asked to inform them in advance by phone 01-23 21 445 or e-mail firstname.lastname@example.org. The buyer returns the goods to the provider at the address:Home shop Kraševka
Vodnikov trg 4
The seller is obliged to return the purchase price to the buyer no later than within 30 days via postal order or to the bank account specified by the buyer in his request to withdraw from the purchase. The seller is obliged to return all payments made to the buyer.
5. PAYMENT TERMS
The provider provides the following methods of payment:
a) Cash in Advance: intended primarily for legal entities. The buyer receives a pro forma invoice by mail to the address specified in the order. After the payment of the pro forma invoice, the shipment is sent within the agreed time.
b) cash on delivery is possible:
- by payment in cash to the delivery service of GLS Slovenia
- by payment with a bank payment card via a POS terminal
6. COMPLAINTS AND DISPUTES
The bidder is obliged to establish an effective system for handling complaints. The bidder will endeavor to deal with the complaint as soon as possible and inform the buyer. It will also work to resolve any disputes amicably.
The sale of alcoholic beverages to minors is prohibited. Therefore, the buyer must be of legal age at the time of placing the order. Otherwise, the bidder immediately withdraws from the contract. The Ministry of Health warns: excessive alcohol consumption is harmful to health.